For the organisers of public transport
Safety measures for passengers and the organisers of public transport
Last update 18.05.2020
For passengers:
- Before travelling by public transport, evaluate the necessity of the planned trip and only use public transport for important reasons (to get to work and back home; to go to the shop, pharmacy, etc.).
- When possible, choose a time when there are fewer passengers on public transport.
- Those passengers who are among the group subject to a greater risk of infection must evaluate the possibility of only using public transport in cases of absolute necessity and, if possible, avoiding the peak time before 10:00 and after 15:00.
- Do not use public transport for travelling short distances; other modes of transport must be chosen.
- Purchase your ticket for public transport before the trip and use remote ticket purchase options whenever possible.
- Use mouth and nose coverings (respirators, masks, scarves, shawls, etc.) on public transport.
- In the interior of a vehicle, passengers must first take seats alternatingly, by sitting one seat away from any seat already occupied by another person. When entering and exiting and when choosing a standing place, a 2 metre distance from others must be maintained whenever possible (except for by members of the same household and passengers with children).
- If necessary, inform other passengers of the precautions that must be taken and inform the driver, conductor, or the responsible national authorities of any failure to comply with these requirements.
For carriers:
- The number of passengers must be regularly monitored, and vehicles with sufficient capacity must be assigned for servicing the routes in order to prevent crowding in the interiors of the vehicles.
- The use of M2 category buses (minibuses) for the carriage of passengers must be limited as much as possible. In M2 category buses, passengers must not use standing places.
- Passengers must be informed of the requirement to use mouth and nose coverings. In vehicles where entry is organised through front doors, the driver can refuse entry to passengers who do not have mouth and nose coverings. Vehicle drivers and train conductors may make remarks to passengers and request that they use mouth and nose coverings. Measures for controlling the compliance with this requirement in city public transport shall be specified by the local governments of republic cities.
- Where possible, the seating of passengers in the interior of the vehicle must be organised so that the passengers first take seats alternatingly, by skipping one seat, and, where the number of passengers allows, whether sitting or standing, maintain a 2-metre distance (except for members of one household and passengers with children).
- It must be ensured that the driver, while fulfilling work duties, is distanced from passengers; in vehicles where the driver's cab is not separated from the interior, at least the first row of seats must not be available to passengers.
- The seats which must not be taken must be visually marked or otherwise demarcated.
- Passengers must be encouraged to purchase tickets remotely as much as possible. Instances of passengers purchasing transport tickets from the driver or conductor must be reduced. Where this is not possible, the driver or conductor must wear rubber gloves for the use of electronic tools, issuing of tickets, and receipt of payment, or they must disinfect their hands immediately thereafter.
- Visible or audible information regarding precautionary measures for passengers must be provided in vehicles, on websites, and at stops, bus stations, train stations, etc.
- Daily treatment with disinfectants of the surfaces in the interior and cab of a vehicle must be ensured.
- The driver must be provided with rubber gloves, as well as hand sanitiser or the possibility to disinfect his/her hands both before and after the journey.
- Drivers and conductors must be instructed on these measures, and other parties involved must be informed thereof.
For the organisers of carriages:
- The conditions of this order must be taken into account in planning journeys along routes; if necessary, additional journeys must be provided.
- The possibility to fully or partially waive an application of fare relief must be assessed in order to ensure the execution of this Order.