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This toll-free hotline will help you find answers to frequently asked questions about COVID-19

24/7

CDPC (SPKC) phone number if you have any questions regarding
infection with COVID-19, its prevention, self-isolation, or quarantine

On working days: 8.30-17.00
 

If you suspect you have COVID-19

To apply for a state-funded COVID-19 test, if a person has returned from abroad and develops mild symptoms (fever, cough, sore throat) within 14 days of their return, and/or if persons are contact persons designated by a CDPC (SPKC) epidemiologist, who have been in self-quarantine and have developed symptoms within 14 days

On working days: 8.00-20.00
On Saturdays and public holidays: 9.00-15.00
On Sundays: 9.00-12.00

 

Contact E. Gulbja Laboratorija to apply for state-funded COVID-19 tests (if you have been abroad and have symptoms) or to apply for paid tests

Every day: 8.00–20.00

 

If your symptoms of the disease are severe (very high temperature, shortness of breath)

24/7

Other numbers related to COVID-19

Ministry of Foreign Affaris toll-free information phone number for callers from Latvia

Mon-Fri: 8.30-17.00 (break 13:00-13:30)

Ministry of Foreign Affairs information phone number for callers from abroad

Mon-Fri: 8.30-17.00 (break 13:00-13:30)

Ministry of Foreign Affairs 24-hour helpline for emergenciesabroad (lost travel documents, deaths, serious illnesses, disasters, etc.)

 

24/7

CRPC (PTAC) consultations on cancelled trips, events

Mon-Thu: 8.15-17.00
Fri: 8.15-15.45

 

24-hour phone number of the State Border Guard for inquiries on crossing the state border

24/7

The Information Centre of the Ministry of Education and Science on the provision of education in the country

Mon-Fri: 8.30-17.15

 

 

State Education Quality Service for reporting any violations in educational institutions, or information on compliance with the state of emergency

Mon-Fri: 9.30-17.00

 

National Centre for Education for information on exams, interest education, and School Youth Song Festival

par eksāmeniem

Mon-Fri: 8.30-17.00

(mobile number accepts calls also outside of working hours)

 

 

If police assistance is required and for reporting any possible violations of law

24/7 

Consultations on issues regarding the field of culture, incl. cancelled and postponed events and the operation of state cultural institutions (Ministry of Culture)

Mon-Fri: 9.00-17.00

Phone number of the Office of Citizenship and Migration Affairs

Mon-Thu: 9.00-16.30
Fri: 9.00-16.00

 

Emergency phone number of Riga City Council for any inquiries about the operation of municipal institutions and companies during the crisis

 

24/7

General practitioners’ consultation phone number in cases of acute illnesses and injuries, as well as in cases of exacerbation of chronic diseases

On working days from 17:00 to 8:00, on weekends around the clock

Food and Veterinary Service on weekdays. For issues regarding cleaning/disinfection and other hygiene issues in food trade and catering companies, on trading non-prepacked food

Mon-Fri: 8.30-17.00

 

National Health Service (NVD) on available health care services and any changes in their provision

Mon-Thu: 8.30-17.00
Fri: 8.30-15.00

 

Ministry of Transport on the issuance of permits by the Minister of Transport for the transporting of passengers

Air transport
Railway transport
Bus transport
Ferry transport

Mon-Thu: 8.15-17.00
Fri: 8.15-15.45

 

 

Health Inspectorate for reporting any medical staff violations related to COVID-19

Mon-Fri: 8.30-17.00

State Labour Inspectorate on employer-employee relations in accordance with the Labour Law

Mon-Thu: 9.00-16.30
Fri: 9.00-14.00
 

 

Consultations on support measures for entrepreneurs (LIAA)

Mon-Fri: 8.30-17.00

 

The State Revenue Service support phone number for companies affected by the COVID-19 crisis

Mon-Thu: 8.15-17.00

Fri: 8.15- 15.45

Consultations for companies affected by the Covid-19 crisis (regardless of the industry) on the support instruments offered by ALTUM: guarantees for bank loan holidays and current asset loans.

Mon-Fri: 9.00-18.00

Methodological and consultative support to local governments regarding their work organisation, functions, and provision of services: on the conduct of council and committee meetings, guidelines for the organisation of remote work, amendments to binding regulations, purchase of personal protective equipment, etc.

Mon: 08.30-18.00
Tue-Thu: 08.30-17.00
Fri: 08.30-16.00
E-mail: 
atbalsts@varam.gov.lv

Phone number of the Volunteer Movement #paliecmājās

24/7