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In order to limit the spread of COVID-19, the emergency situation in Latvia has been extended until June 9, 2020. Physical distancing and epidemiological safety measures must still be followed!
Which questions will be answered?
Phone numbers
When can I call?
Website

This toll-free hotline will help you find answers to frequently asked questions about COVID-19

24/7

CDPC (SPKC) phone number if you have any questions regarding
infection with COVID-19, its prevention, self-isolation, or quarantine

On working days: 8.30-17.00
 

If you suspect you have COVID-19

To apply for a state-funded COVID-19 test, if a person has returned from abroad and develops mild symptoms (fever, cough, sore throat) within 14 days of their return, and/or if persons are contact persons designated by a CDPC (SPKC) epidemiologist, who have been in self-quarantine and have developed symptoms within 14 days

On working days: 8.00-20.00
On Saturdays and public holidays: 9.00-15.00
On Sundays: 9.00-12.00

 

Contact E. Gulbja Laboratorija to apply for state-funded COVID-19 tests (if you have been abroad and have symptoms) or to apply for paid tests

Every day: 8.00–20.00

 

If your symptoms of the disease are severe (very high temperature, shortness of breath)

24/7

Other numbers related to COVID-19

24-hour consular helpline for persons abroad in an emergency situation

24/7

CRPC (PTAC) consultations on cancelled trips, events

Mon-Thu: 8.15-17.00
Fri: 8.15-15.45

 

24-hour phone number of the State Border Guard for inquiries on crossing the state border

24/7

The Information Centre of the Ministry of Education and Science on the provision of education in the country

Mon-Fri: 8.30-17.15

 

 

State Education Quality Service for reporting any violations in educational institutions, or information on compliance with the state of emergency

Mon-Fri: 9.30-17.00
(mobile number accepts calls also outside of working hours)

 

National Centre for Education for information on exams, interest education, and School Youth Song Festival

par eksāmeniem

Mon-Fri: 8.30-17.00

(mobile number accepts calls also outside of working hours)

 

 

Information on the procedure for issuing sick leave certificates (Ministry of Health)

Mon-Thu: 9.00-16.30
Fri: 9.00-16.00

 

 

If police assistance is required and for reporting any possible violations of law

24/7 

Consultations on issues regarding the field of culture, incl. cancelled and postponed events and the operation of state cultural institutions (Ministry of Culture)

Mon-Fri: 9.00-17.00

Phone number of the Office of Citizenship and Migration Affairs

Mon-Thu: 9.00-16.30
Fri: 9.00-16.00

 

Emergency phone number of Riga City Council for any inquiries about the operation of municipal institutions and companies during the crisis

 

24/7

General practitioners’ consultation phone number in cases of acute illnesses and injuries, as well as in cases of exacerbation of chronic diseases

24/7

Food and Veterinary Service on weekdays. For issues regarding cleaning/disinfection and other hygiene issues in food trade and catering companies, on trading non-prepacked food

Mon-Fri: 8.30-17.00

 

National Health Service (NVD) on available health care services and any changes in their provision

Mon-Thu: 8.30-17.00
Fri: 8.30-15.00

 

Ministry of Transport on the issuance of permits by the Minister of Transport for the transporting of passengers

Air transport
Railway transport
Bus transport
Ferry transport

Mon-Thu: 8.15-17.00
Fri: 8.15-15.45

 

 

Health Inspectorate for reporting any medical staff violations related to COVID-19

Mon-Fri: 8.30-17.00

State Labour Inspectorate on employer-employee relations in accordance with the Labour Law

Mon-Thu: 9.00-16.30
Fri: 9.00-14.00
 

 

Consultations on support measures for entrepreneurs (LIAA)

Mon-Fri: 8.30-17.00

 

The State Revenue Service support phone number for companies affected by the COVID-19 crisis

Mon-Thu: 8.15-17.00

Fri: 8.15- 15.45

 

Consultations for companies affected by the Covid-19 crisis (regardless of the industry) on the support instruments offered by ALTUM: guarantees for bank loan holidays and current asset loans.

Mon-Fri: 9.00-18.00

Methodological and consultative support to local governments regarding their work organisation, functions, and provision of services: on the conduct of council and committee meetings, guidelines for the organisation of remote work, amendments to binding regulations, purchase of personal protective equipment, etc.

Mon: 08.30-18.00
Tue-Thu: 08.30-17.00
Fri: 08.30-16.00
E-mail: 
atbalsts@varam.gov.lv

Phone number of the Volunteer Movement #paliecmājās

24/7